Technical Service
Warranty and post-warranty service offer
Zemat Technology Group not only
makes the most reliable machines
in the world. We back them with
the industry’s most comprehensive
customer support program.
Online service request
Our technical service center helps 24/7. Please check our service offer and if you have any questions or problems go ahead and contact with us.
That's why when it comes to ensuring your production our team of dedicated service engineers is ready whenever duty calls. We offer worldwide service and maintenance for HF Welding, RF Sealing, Heat and Impulse Welding, Die Cutting and Thermoforming machinery, equipment and parts.
Setting the standard in customer support, we have several technical service teams on site providing telephone or video conference service and support to our customers. Most of our customer’s service issues are resolved over the phone or via video servicing. When necessary, our experienced service engineers are available to make service calls directly to our customers' locations, nationally and internationally.
We accept service calls for machines of other manufacturers.
Our Service Engineers are using state-of-the-art testing equipment and our EMI MobiLab mobile laboratory to diagnose the problematic issues which allow to provide solutions immediately or suggest the plan of action.